References
See what our customers are saying about us:
September 2010
*Hi Luke and Cassie,
Thank you so much for everything this weekend. We really appreciated your accommodating us so early in the morning and being so great about the Friday afternoon delays.
Your company and your employees were absolutely wonderful and we couldn't be happier with the results.
Thanks again and have a great day!
Ruby
12-20-2010
*Dear Flat Rate Movers,
Too many times people take the time to complain about their service. Today is different. On December 4, 2009 you moved my husband and I into our new place. I was not there to experience the move.
However, my husband said that the three employees we had were wonderful. He said he thought their names were Derek, Steve & Curtis. They were professional,efficient, and did a great job. They
deserve a bonus!
Merry Christmas
Lynne
February 2011
Cassie,
*Thank you so much for the help. The guys were wonderful and made our move so much easier and less stressful. We greatly appreciate it!!!!!
Brandie
JB Electric
Omaha NE
March 15th, 2011
*Cassie,
The move was amazing! Your guys were quick, efficient and professional. Thanks so much for your hard work and help!
Thanks again,
Jessica
Non-profit Association of the Midlands
Omaha NE
April 29th, 2011
Hi Cassie,
You folks made an extremely terrible situation (divorce) much better for me.
I will recommend your wonderful /professional company to everyone I know & will use your company again when I'm blessed to have a home for myself I pray soon.
You, your husband Luke & your company are in my prayers. Thank you!
Craig
May 16th, 2011
Cassie - I just wanted to pass along my thanks to the moving team that helped us
last Monday. I forgot their names, but they were very professional and
efficient. We will be back in touch as soon as we know when we can schedule the
final move to our new house, which should be in late July/early August.
Thanks!
David
7-14-11
Cassie,
Thank you thank you thank you! Those guys were very professional and fast!
They were awesome! Worth every penny! I have already recommended to two other
people and the next time I need to move anything I am calling you.
Patti
Thank you thank you thank you! Those guys were very professional and fast!
They were awesome! Worth every penny! I have already recommended to two other
people and the next time I need to move anything I am calling you.
Patti Jaynes
Sr Account Executive
NRG Media - Great Local Radio
Cassie,
This is a fun email to write. Only because I have NEVER written an email like this one………meaning a THANK YOU to say what outstanding service we had from you and your company during one of the most stressful times of our lives. And we were only moving 4 miles across town!
From the beginning, your customer service sold us on Flat Rate Movers. We appreciated you driving to our home to drop off the loaner wardrobe boxes and making another stop to get us additional supplies for the wardrobes.
The gentleman who performed our move, and subsequently those who also came back to move our furniture items upstairs after new carpet had been installed, were incredible!!! They define “customer service.”
All of your employees have such a great sense of humor, making our stressful moving days a little less stressful. The best “one-liner” I heard was one gentlemen say he was going to come back to visit us, and go through Tracy’s “high school memories” box, after we jokingly invited him to do so. Their attitudes made all the difference. Friendly, funny and caring.
But most importantly, they all listened and responded to every detail and request we made. These guys truly cared about our “stuff” and moved it like it was their own. And they all worked so well as a team to get the job done quickly and efficiently.
Please extend our thanks to both crews. On July 5th, we had Curtis leading Zach, Maitlin, Ramsey & Steve. On July 7th, Matt was leading Steve and Ramsey. I hope I captured that correctly and please let them know we sincerely appreciate all of their help.
Please do not hesitate to use us as a reference in the future. We would recommend your services to our family and friends with no hesitation.
Best Regards,
Eric & Tracy O’Connor
Omaha, NE
8-20-11
Cassie,
Thank you for such a great moving experience. I am going to use your guys as a
example to my employees. They worked hard and did not complain. I know my
furniture is heavy and that is why I hire a moving company. I don’t want to hear
how difficult it is. I think every one of my employees can learn a lesson on how
to conduct yourself in a difficult situation. Craig (I believe that is the crew
leaders name) is a true leader and a great asset to your company. I have already
referred 2 of my friends to you and know that one of them has already booked
you! You will get nothing but praise from me about Flat Rate Moving!!!!!
Karen M Dix
General Manager
Eden Tree Pros
